Privacy Policy – Superfluous Mart

Last Modified: 02.03.2023

We value the trust you place in Superfluous Mart. That is the reason we emphasize the best standards for secure transactions and data privacy. We request you to read the following statement to find out the key points with respect to our privacy policy.

Note: Our privacy policy is subject to change without notice. To ensure you stay up-to-date, visit this page regularly – Privacy Policy

Data We Collect:

When you set up a free account with Superfluous Mart, we collect personally identifiable information (email address, name, phone number, etc.). While you can browse some sections of our website without being a registered member, a few activities (such as placing an order request or making payments) do require formal registration.

We use your personal contact information to send you offers dependent on your past orders and interests. We utilize your personal data to offer the assistance you need. To the degree we use your data; we give you the option to opt out of such uses anytime.

We use customer’s personal data to determine and resolve disputes, investigate problems, assist with safe services, collect rewards/points, measure interest in our products and services, inform you about offers, products, services, and updates, customize your experience, recognize and ensure us against errors, frauds, and other crime, to enforce our terms, conditions, and agreements and as in any case described to you at the time of collection.

In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users’ activity on our website. We identify and use your IP address to help diagnose problems with our server and to administer our website. Your IP address is used to help identify you and to gather broad demographic information.

We will routinely ask you to participate in optional online surveys. These surveys may ask you for personal contact details and demographic details (like zip code, age, or income). This data is utilized to tailor your experience at our site, providing you with content that we think you might be interested in and displaying the content according to your preferences.

Cookies:

A “Cookie” is a small piece of information stored by a web server on a web server so that it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. Superfluous Mart places temporary cookies in your computer’s hard drive. Our cookies do not contain any of your personal information.

We use data collection devices such as cookies on certain pages of the website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. We offer certain features that are only available through the use of a cookie. We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is specific to your interest. Most cookies are session cookies, meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case, you may not be able to use certain features on the website and, you may be required to re-enter your password more frequently during a session.

If you choose to buy on the website, we collect information about your buying behaviour. If you transact with us, we collect some additional information such as billing address, credit/debit card number, credit/debit card expiration date, and/or other payment instrument details which to the best of our ability and trust are through a reliable payment portal and is a secured link.

If you choose to post messages on our message boards, chat rooms, or leave feedback, we will collect the information that you provide to us. We retain this information as necessary to resolve disputes, provide customer support, and troubleshoot problems as permitted by law.

Sharing Of Personal Information:

We may share personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud, and other potentially illegal acts, correlate related or multiple accounts to prevent abuse of our services, and facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you are opt-in.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary for response to court orders or other legal processes. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to enforce our Terms or Privacy Policy, or to respond to claims that an advertisement, posting or other content violates the rights of a third party, or to protect the rights, property or personal safety of our users or the general public.

Superfluous Mart and its affiliates will share some or all of your personal information with another business entity should we (or our assets) plan to merge with or be acquired by that business entity. Should such a transaction occur, the other business entity (or the new combined entity) will be required to follow this privacy policy concerning your personal information.

Links to Other Sites:

Our site links to other websites that may collect personally identifiable information about you. Superfluous Mart is not responsible for the privacy practices or the content of those linked websites.

Security:

To protect against the loss, misuse, and alteration of the information under our control, we have in place physical, electronic, and managerial procedures. Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to strict security guidelines, protecting it against unauthorized access.

Opting Out Of Communications:

Superfluous Mart provides all users with the opportunity to opt out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners and from us in general after setting up an account. If you wish to remove your contact information from all Superfluous Mart lists and newsletters, please log in to your account at www.superfluousmart.com and edit your newsletter subscriptions.

Advertising:

We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites to provide advertisements about goods and services of interest to you.

COD Terms & Conditions

  • COD services are only available for items that can fit into average-sized boxes.
  • Only items weighing under 2 Kg can be delivered through COD.
  • COD is not applicable to Imported & electric items.
  • The COD facility is not available for cart values below Rs.500 or greater than Rs.2000.

About Order Cancellation:

  • 15 days return policy for damaged product, only after confirmation call. 

Advantage of Exciting Offers:

  • Use discount coupons during checkout to get instant discounts based on the coupon offers.
  • New users can avail a first order discount coupon.
  • Get a unique Referral Link from your customer Dashboard. Share it with your friend. On your friend’s first purchase you will receive SM Wallet Cashbacks upto Rs.100. 
  • After purchasing a product, write a review to earn 25 rewards in your wallet account.

Questions:

All your questions and queries regarding this privacy policy should be directed to the following address: support@superfluousmart.com

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